Cancellation and change policy

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Cancellation and change policy

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    Cancellation Policy

    A 100% refund will apply if canceled with at least 48 hours in advance of the scheduled program. For cancellations within the 48 hours prior to the activity, or for no-shows, no refund will apply unless a medical certificate is presented.

    Time of cancellation Program price refunded

    > More than 48 hours before the program 100%
    < Less than 48 hours before the program 0%

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    Change Policy

    Changes in the date, type of activity or hotel pick-up are allowed 48 hours before the scheduled booking. These changes must be notified to infosq@grupointerparks.com, noting booking number, name, chosen program and date of reservation.