Legal
Privacy Policy
Purpose
This Privacy Policy aims to detail how we obtain, process, and protect the personal data collected through our Website so that users can freely and voluntarily decide whether or not to provide their personal data through the forms provided for that purpose.
Legal Framework
Seaquarium complies with the privacy and data protection laws in force in the Dominican Republic, established to provide comprehensive protection for personal data contained in files, public records, databases, and other technical means of processing information for reporting purposes, whether public or private. This commitment reflects the value we place on obtaining and maintaining the trust of our customers, business partners, and others who share their personal data with us.
Website Privacy Statements
This Policy applies to all websites operated by Seaquarium or on its behalf, including its business units worldwide (each referred to as a Seaquarium website). While this Policy applies to all Seaquarium websites, each of these websites has a distinct purpose and feature. If additional or different disclosures are required for any of these Seaquarium websites, we will post such disclosures on the relevant website or provide a separate Website Privacy Statement on that website. Each disclosure or statement on the Seaquarium website is complementary to and modifies this Policy.
Your Consent
By using this Seaquarium website, you accept the terms of this Privacy Policy. By submitting information through this website, you consent to the collection, use, and disclosure of such data as described in this Policy and in the Privacy Statements in effect on the website or in the country of the service provider.
Restrictions on the Collection, Use, and Disclosure of Personal Data
In compliance with the requirements of the applicable laws when collecting personal data through any of its Websites, Seaquarium:
• Provides timely and adequate notice of its personal data practices.
• Collects, uses, discloses, and transfers your personal data only with your explicit or implied consent, depending on the sensitivity of the data, legal requirements, and other factors.
• Collects personal data only for specific and restricted purposes.
• The information we collect will be relevant, appropriate, and not disproportionate in relation to the purposes for which it was collected.
• Processes your personal data consistently with the purposes for which it was originally collected or for which you subsequently provided consent.
• Implements commercially reasonable measures to ensure that personal data obtained can be reliably used for the intended purpose, and that it is accurate, complete, and up-to-date when necessary.
• Does not use personal data for direct marketing purposes without providing you with an opt-out clause.
• Takes appropriate measures to properly protect any personal data disclosed to third parties or transferred to another country, including through Seaquarium internal transfers.
Data Collected on Seaquarium Websites and Its Use
Data Provided by You Voluntarily
Seaquarium collects the data you provide knowingly and voluntarily in order to benefit from a Seaquarium service. Seaquarium may collect your information in such a way that you can receive email alerts by completing a survey or when you request information about products, ask a question, or send us feedback via email. In many cases, this information may include the collection of personal data. Seaquarium will only use this information for the purposes for which you provided it.
For example, if you provided your email address to register for email alerts, we will use your email to send you the requested alerts. Similarly, we may use the data collected on Seaquarium websites for various business purposes, such as customer service, fraud prevention, improvements to our products and services, or to offer you information and offers that we believe may be of interest.
Information Automatically Collected
Seaquarium stores data that your web browser automatically sends to us. This typically includes:
• IP address of your internet service provider
• Operating system name
• Browser name and version
These data are only used to identify improvements needed for our website to ensure it is more compatible with the technology used by visitors accessing our site. However, we recommend that you check your browser to configure your preferences so that only the data you are willing to share is sent.
Cookies and Similar Technology
A “cookie” refers to a small data file stored on your computer when you access a website. Cookies and similar technologies can enhance your user experience by saving your preferences, personalizing your online experience, storing items in your shopping cart, and sometimes even providing ads tailored to your interests.
All Seaquarium websites use “session cookies”. A session cookie does not identify you as an individual and expires when you close your browser. For example, when you access the Seaquarium product catalog, a session cookie is stored on your computer to track the pages you visited. This information is then used to offer recommendations on other products you may be interested in.
Some Seaquarium websites also use “persistent cookies”, which do not expire when you close your browser but remain on your computer until you delete them or they expire. By assigning a unique identification number to your computer, we can create a database of your previous preferences and selections that may appear automatically, saving you time and effort on future visits.
Using the Browser “Disable” Settings
Seaquarium websites support the browser’s “disable third-party cookies” setting. This records a one-time, direct, and lasting decision not to be tracked by third parties online. If your browser is set to “disable third-party cookies,”advertising cookies will not be set to appear on Seaquarium properties.
Certain countries, including EU member states, require your consent for our use of cookies when visiting Seaquarium websites. If you access the Seaquarium website from one of these countries, you will be provided with information about your options, including the ability to enable or disable certain categories of cookies.
Use and Disclosure of Your Data
Seaquarium is committed to not disclosing personal data collected on its websites to mailing list services without your explicit consent.
Seaquarium websites allow you to decide on the disclosure and/or transfer of your personal data. In most cases, we will ask you to indicate your decision regarding this as you use the site, as well as on the page where you provide your personal data. Seaquarium will not disclose personal data from users of our website except in the following cases:
• Unless specifically stated otherwise, we may use the data collected on the Seaquarium website to improve the content of our website, to personalize the site according to your preferences, to provide you with data if you request it, for commercial and research purposes, and for any other purpose specified on the site.
• Seaquarium may disclose your personal data to other Seaquarium entities. In doing so, these other Seaquarium business units will handle this data in a manner consistent with the purposes for which it was originally collected (or for which you later provided consent).
• Seaquarium may share your personal data with third parties we have contracted to provide support services. These third parties are required to use the personal data we share only for services provided on our behalf and to handle your personal data confidentially, in accordance with applicable privacy and data protection laws.
Personal Data Security
Your personal data will be stored in Seaquarium databases or databases belonging to our service providers. Seaquarium uses reasonable preventive measures to protect the security, confidentiality, and integrity of your personal data. We use secure technology for online personal data transfers.
Disclaimer
Although we employ security measures to help protect personal data from unauthorized disclosure, misuse, or alteration, please note that online data transmission is never completely secure or error-free. Seaquarium does not guarantee the use of the portal and services for any particular activity, nor its infallibility, or that users can effectively use the portal and services.
Seaquarium, to the maximum extent permitted by applicable law, is not responsible for any direct, indirect, punitive, incidental, special, consequential damages, or any type of damage related to the use or performance of the Seaquarium Punta Cana website, the delay or inability to use the website, or for any software, products, services, or graphics obtained from the site.
Termination / Restriction of Access
Seaquarium Punta Cana reserves the right, at its sole discretion, to cancel your access to the Seaquarium Punta Cana website and related services at any time, without prior notice.